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1. Introduction

Welcome to PhysioMotion. These terms and conditions outline the rules and regulations for the use of our services. By accessing and using our services, you accept and agree to be bound by these terms and conditions.

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2. Services

PhysioMotion offers various physiotherapy services including, but not limited to, sports injury rehabilitation, post-surgical rehabilitation, chronic pain management, and pediatric physiotherapy. Detailed descriptions of each service are provided on our website and in our clinic.

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3. Appointments and Cancellations

• Scheduling: Appointments can be scheduled via our website, by phone, or in-person at our clinic. Please arrive on time for your appointment to ensure you receive the full benefit of your scheduled session.
• Cancellations: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.

4. Payment Terms

• Pricing: Prices for our services are detailed on our website and are subject to change. All prices are listed in US dollars.
• Payment: Payment is due at the time of service. We accept various payment methods including cash, credit cards, and debit cards.
• Refunds: Refunds for unused sessions are available upon request, subject to review and approval by our management team. Any services rendered are non-refundable.

5. Privacy and Confidentiality

• Personal Information: We are committed to protecting your privacy and personal information. Any personal information collected during your visits to our clinic or through our website will be handled in accordance with our Privacy Policy.
• Confidentiality: All patient information and treatment records are kept confidential and will not be disclosed to third parties without your explicit consent, except as required by law.

6. Code of Conduct

• Respect: We expect all clients to treat our staff and other clients with respect. Any form of harassment or abusive behavior will not be tolerated and may result in termination of services.
• Compliance: Clients are expected to follow the treatment plans and advice provided by our physiotherapists. Failure to do so may affect the effectiveness of the treatment.

7. Liability

• Disclaimer: While we strive to provide the highest standard of care, PhysioMotion and its staff cannot be held liable for any adverse outcomes resulting from the use of our services. Clients are advised to inform their physiotherapist of any existing health conditions or concerns prior to commencing treatment.
• Indemnity: By using our services, you agree to indemnify and hold harmless PhysioMotion and its staff from any claims, damages, or expenses arising from your use of our services.

8. Changes to Terms and Conditions

PhysioMotion reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our services following the posting of changes constitutes your acceptance of such changes.

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9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state in which PhysioMotion operates. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of that state.